Frequently Asked Questions
ü How is Cartridge Craft different from Local Refillers?
The conventional Refillering done at the neighborhood stationery and unorganized Refillers. Cartridge Craft quality is not comparable with the quality of the unorganized Refillers for the following reasons:
Inkjet Cartridges :
· Refilling at Cartridge Craft doesn’t void your warrantee.
· Refillers use one ink for all cartridges. Cartridge Craft uses specific inks for specific cartridges, as each cartridge is different.
· Refillers fill using Syringes. Cartridge Craft uses automated process.
· Refillers do not control quantity that is filled in giving low yields. Cartridge Craft uses computerized machines to control quantity filled in.
· Refillers do not clean cartridges thoroughly leaving nozzles clogged or dried ink in cartridges causing stoppage in printing. Cartridge Craft uses a four step process to test, clean and de-clog cartridges so they can work as good as originals.
· Normal refilled cartridges can be filled only 3-4 times after which they start leaking if not earlier. With Cartridge Craft process cartridges can be filled about 15 times before the cartridge head gets damaged forcing us to discarded.
· Refillers do not test the cartridges before delivering. Cartridge Craft runs each cartridge through a stringent Quality Control Process before giving to clients.
· Refillers do not give any guarantee. Cartridge Craft gives a 100% performance and money-back guarantee.
· Refillers deliver cartridges without any protection. This can cause cartridges to get damaged. Cartridge Craft packages the cartridges well to prevent damage, leakage or ink drying.
Laser Toners :
· Refillers use one Toner for all Toner Cartridges. Each Toner "demands" a different Toner as Printers and their mechanism varies. Cartridge Craft uses specific Toners for specific Toner Cartridges
· Refillers do not test all Toner Cartridges for defective parts. Each Toner Cartridge goes to thorough testing to identify defective parts. If the "Empty" toner cartridge is defective it is immediately discarded.
· Refillers change just the Drum and that too once in ¾ refills. Every time a Toner Cartridge is refilled, the Drum must be checked and replaced. Not replacing the Drum regularly can reduce Printer life and give poor print quality. The drums used by Refillers are also second-hand or of poor quality causing trouble during print operations.
· Cartridge Craft replaces all Toner Cartridge Parts with High Quality imported Parts to ensure OEM like quality. Refillers don’t pay much attention to this aspect and end up causing issues in printing.
· With our process and attention to quality, as well as regular part replacements, the Toner Cartridge can be used for a very long time. On the other hand, Toner Cartridges used by Refillers warrant replacement with OEM cartridges after 4/5 cycles.
· Refillers do no test cartridges as a normal process. Cartridge Craft runs each cartridge through a stringent quality control process each time.
· Refillers deliver cartridges without any protection. This can cause cartridges to get damaged. Cartridge Craft packages the cartridges well to prevent damage in transit.
Cartridge Yield Queries
My cartridge doesn’t last as long as promised!
What OEM manufacturers say about cartridge yield?
Ink is used in a number of ways during the
inkjet printing process.
-> Ink in an ink cartridge is used for printing
-> Some ink, however, must be used to maintain the health of the print head
-> Some ink is residual, and
-> Some ink evaporates.
o Know more : Ink Usage in Inkjet Printers http://www.hp.com/pageyield/articles/us/en/InkUseage.html
· Under the ISO 24711 testing guidelines, a standard set of five 8 1/2 x 11 pages is printed continuously until the cartridge reaches end-of-life. For a variety of reasons, these testing conditions may not reflect what you experience in every day use. ISO standard page yields therefore should be used only as a starting point for comparison purposes, and not to predict the actual yield you will get from your printer and cartridge. Actual yield varies considerably based on the content of printed pages, frequency of printing, ink used in printer set-up and other factors,
o Know more: How HP measures inkjet page yields http://www.hp.com/pageyield/articles/us/en/IsoInkjetYield.html
· It is recommended to leave a minimum of 6 inches of open space in the back and on both sides of your printer. Leave 12 inches open space above your computer.
· Keep desk area clean. Dust, crumbs, animal hair, and airborne particulates end up in printers.
· Keep the printer level.(front to back, and side to side)
· Open cover and remove cartridge. Place cartridge out of direct sunlight.
· Spray cloth with water until slightly moist.
· Wipe down with cloth; remove toner from jams, remove random toner deposits, remove paper dust, and look for any foreign items like paper clips, etc.
· Open the rear door. Using compressed air (held 6 inches from surfaces), blow out any dust or debris. Use compressed air to clean the printer, because electrically powered cleaning devices can cause static electricity that can damage the printer's circuit boards.
· You can wipe off the cartridge exterior (wipe gently), but DO NOT clean the drum, DO NOT clean the microchip, and DO NOT try to clean the inside of the cartridge.
· Do not leave cartridges unprotected. Light can destroy a cartridge. Light enters through large and small spaces and will damage the OPC drum.
· A Note about textured paper - It looks pretty, but acts like sandpaper in your printer. It flakes litter inside, abrades rollers, and destroys drums.
Toner cartridges are manufactured well and taking care is mostly a matter of not physically damaging the frame. Problems can arise because they are made of plastics, and since printers generate heat and may eventually lead to the most common malfunction - leaks.
The well, or the area below where the print cartridges rest in the printer can become full and actually overflow. Once a month open the lid of the printer allowing the print cartridges to move into the middle and sop up any excess ink with a paper towel to avoid problems.
The best thing to do for an inkjet
cartridge is to never allow it to run 100% dry. Turning off your printer when
not in use, helps prevent drying of ink in the print nozzles. There is a
'capping' mechanism that seals the print head from outside air when it's
turned off. For the capping mechanism to fully engage, use the on/off power
switch on the printer and not by turning off through a power strip.
Beehive Softech Systems Pvt. Ltd,
#398, 10th Cross, 27th Main,
HSR Layout Sector-1,
Bangalore - 560 102
Telephone : +9180-2258 5545
Mobile : +91-9036334450